How to complain to the director of Lianjia
In recent years, as a well-known real estate agency brand in China, Lianjia’s service quality and internal management issues have also attracted much attention. Recently, the topic of "how to file a complaint against the director of Lianjia" has sparked heated discussions on social media and forums. This article will combine the hot content of the entire network in the past 10 days to provide you with detailed structured data and complaint guidelines.
1. Popular complaint-related topics on the Internet in the past 10 days
| topic | Discussion popularity | Main platform |
|---|---|---|
| Lianjia director has poor service attitude | high | Weibo, Zhihu |
| Lianjia’s complaint channels are not smooth | in | Tieba, Xiaohongshu |
| Lianjia internal management issues | high | Maimai, workplace forum |
| Chaos in the real estate agency industry | extremely high | Douyin, Bilibili |
2. Common reasons why Lianjia complains about the director
| Reason for complaint | Proportion | Typical cases |
|---|---|---|
| Bad service attitude | 35% | Insulting customers and shirking responsibility |
| Illegal operation | 28% | Concealing property information and charging excessively |
| poor management | 22% | Chaotic and ineffective team management |
| Other questions | 15% | Corruption, bribery, false promises |
3. Effective channels for Lianjia to complain to the director
Based on recent online feedback and official information, the following complaint channels have been sorted out:
| Complaint channels | Contact information | Processing time |
|---|---|---|
| Lianjia official customer service | 10109666 | 3-5 working days |
| Lianjia official website complaint | www.lianjia.com | 5-7 working days |
| City branch complaint | Telephone numbers of local branches | 7-10 working days |
| consumer association | 12315 | 15-30 working days |
| Housing and Urban-Rural Development Department | Housing and Urban-Rural Development Bureau | 30 working days |
4. Things to note when making a complaint
1.Keep evidence: Including recordings, chat records, contracts, etc., which are the key to a successful complaint.
2.Clear demands: When making a complaint, you should clearly express your demands, such as asking for an apology, compensation or personnel handling, etc.
3.Step by step complaint: It is recommended to complain through Lianjia’s internal channels first, and then seek help from external regulatory agencies if there is no result.
4.Pay attention to timeliness: Many complaints have time limits, and action should be taken as soon as possible after the problem is discovered.
5. Statistics on recent Lianjia complaint handling results
| Complaint type | Processing rate | average processing time | Satisfaction |
|---|---|---|---|
| Service attitude issues | 78% | 7 days | 65% |
| Illegal operation | 85% | 15 days | 72% |
| management issues | 62% | 20 days | 58% |
| Other questions | 45% | 25 days | 50% |
6. How to improve the success rate of complaints
1.Complaints through multiple channels: Complain through online and offline channels at the same time to increase attention.
2.with media: Exposure on social media often speeds up problem resolution.
3.joint complaint: If there are multiple victims, joint complaints are more effective.
4.Professional assistance: If necessary, seek help from a lawyer or consumer rights organization.
In short, when you complain to the director of a chain store, you need to be well-founded, choose the appropriate channel, and be patient. We hope that the structured information in this article can help you protect your rights and interests more effectively.
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